All items are sent from Vancouver, Canada.
I highly recommend getting insurance to protect your parcel from damage or loss.
Even if your package was sent with EMS or even Priority Pak Worldwide, if there is no insurance then I cannot help you get a refund back from CanadaPost. Also, please be aware that I can only ask for what was written on the customs form so keep that in mind.
Shipping is an additional cost and I will include it in the listing regarding how that specific item will be packed. Please read the description carefully.
If you would like a different type of packaging, please contact me as soon as possible before I go to the Post Office.
Insurance is normally $2.50 USD per $100 CAD. Not all shipping options have an insurance option - just so you are aware.
Please contact me if you have any other questions.